Privacy Policy
Privacy Policy
Our VinFast of Bowling Green (“Dealership”) takes your privacy seriously and is committed to safeguarding your privacy online. Because we gather certain types of Personal Information (defined below) from visitors to this Website, we have developed this Privacy Policy to help you understand the terms and conditions surrounding the collection and use of your personal information. This Privacy Policy discloses the types of personal information we gather, how it is used, and how you can gain access to and edit any data that we’ve collected about you at any time. By using this site, you acknowledge that you have read and agree to be bound by this Privacy Policy and agree and acknowledge that you are subject to this Website’s governing terms of service.
Guiding Principles:
Our Dealership collects Personal Information online primarily to provide our visitors with a more relevant experience on this Website. When doing so, we will make every reasonable effort to avoid excessive or irrelevant collection of data. Our dealership will take reasonable physical, electronic, and managerial measures to safeguard and secure any Personal Information you provide to us (e.g., data will be stored in protected databases on secured servers with restricted access). However, given that electronically submitted data is not 100% secure, we make no representations or warranties as to the security of any Personal Information you submit online, which you do at your own risk.
Information We Collect About You and How We Collect It Information we collect about you:
We may collect both “non-personal” and “personal” information from you when you interact with our Website. We may collect the following:
- “Non-Personal Information” refers to information that may not by itself be reasonably associated with, linked to, or used to individually identify you or someone else. For example, general, non-specific information regarding your use of the Website or derived from the information that you provide to us through the Website.
- “Personal Information” refers to information that may be reasonably associated with, linked to, or used to individually identify you or allow you to be personally identified or contacted. For example, Personal Information may include information such as your name, email address, telephone number, address, either alone or in combination with other information.
We may collect the following information from you:
- Your name, email address, mailing address, phone number, and images you select to share with us
- Your email address and telephone number, voice recordings, or phone messages from interactions with our Website
- Usage details, including Google Analytics and Microsoft Clarity, other technical information, and your IP address when you use our Website.
How we collect this information:
- Directly from you when you provide it to us, including any correspondence or communication with us, such as through e-mail, web forms, or through your use of the Website.
- Automatically as you navigate and/or interact with the Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
- From third parties, such as data co-ops, data providers and/or brokers, and demographics data providers
How We Use Your Information:
We may use the Non-Personal Information we collect and obtain for any lawful business purpose without any duty or obligation of accounting or otherwise to you, provided that the information remains Non-Personal Information. This will include, by way of example, developing products, services, and other offerings based on the Non-Personal Information and providing those offerings to other users and third parties.
- To respond to an e-mail, chat or other instant message, or particular request from you.
- To communicate with you
- Contacting you for direct marketing purposes.
- For product improvement and development purposes, including research and analysis.
- To personalize your experience browsing our Websites and using the Website. We use cookies for this purpose.
- Cookies may also be used to display relevant ads for our products as you visit other Websites.
- To send emails relating to news about our Dealership and various promotions.
- To provide maintenance, support, and customer service.
- To provide advertising, offers for products, services, or other offerings that we feel may be of interest to you.
- As otherwise described in this Privacy Policy.
We may combine and enhance the Personal Information we collect and obtain about you with information we receive from third parties, provided that we use the combined information in accordance with this Privacy Policy. We may also use the Personal Information we collect and obtain about you to generate Non-Personal Information. When we do so, we will take reasonable measures to ensure that the Non-Personal Information is no longer personally identifiable and may not later be reasonably associated with, linked to, or used to identify you.
Use of Cookies:
Our Dealership may certain browsing features to better provide services to you. Our dealership may use cookies, web beacons, and/or IP addresses (more information below) to provide you with the convenience of not having to reenter information, such as user IDs and passwords, multiple times during your visits to this Website. Cookies can also be utilized to help us provide you with information targeted to your interests, based upon your prior browsing on this Website. The “help” section of the toolbar on most browsers will inform you on how to prevent your browser from accepting new cookies, how to have the browser notify you upon the receipt of a new cookie, or how to disable the use of cookies completely. As this Website has been designed to take advantage of the use of cookies, should you configure your browser to decline their use, certain features of this Website may not function correctly, and you may be required to re-enter any user IDs and passwords more frequently. We may also use the following:
- Cookies: Cookies are small text files that are placed on your computer’s hard drive by computers (or servers) to identify your computer. Cookies allow our Dealership to recognize you when you visit the Website to personalize your experience and generally to serve you better. Cookies and web beacons can tell us what you have seen on the Website, which allows our Dealership to offer you a more diverse selection of advertising information and may also be used together to measure the effectiveness of our advertising campaigns. Cookies, web beacons, and IP addresses are also used to compile data regarding usage (e.g., what website you came from, what pages of the Website you visit, how long you were on the Website, what type of browser you are using). Web beacons may also be included in emails sent by us to determine when and if such emails are opened or forwarded. You can disable cookies or otherwise manage them through tools provided with your browser software and with third-party software packages. If you turn off cookies, many of the Website’s features will not work as well or at all. Anonymous information regarding the use of our Website and services that is collected and/or aggregated by or on behalf of us through the use of such technical means or otherwise is referred to as “Usage Data.”
- Web Beacons: Web beacons (also known as pixel tags, internet tags, clear GIFs, or single-pixel GIFs) are electronic images embedded into a webpage.
- Meta Pixel: With the help of the Meta pixel, also known as the Facebook Pixel, Meta is able to determine the visitors of our Website and Services as a target group for the presentation of advertisements. With the help of the Meta pixel, we want to make sure that our ads are in line with the potential interest of users and do not have a nuisance effect. Using the Meta pixel, we can also track the effectiveness of Meta or Facebook ads for statistical and market research purposes. Facebook may link this information to your Facebook account and also use it for its own promotional purposes in accordance with Facebook’s Data Usage Policy. The Meta Pixel also allows Facebook and its partners to show you advertisements on and outside of Facebook. You can opt-out of displaying Facebook ads by visiting your Facebook Ad Settings, and you can clear and control the information third parties share with Facebook on your Off-Facebook Activity page. If you do not have a Facebook account, you can opt-out of Facebook ads through the Digital Advertising Alliance here.
- IP Address Logs: We also log Internet Protocol (IP) addresses – the location of your computer on the internet – and may log device ID and information about your browser or operating system.
Please note that our third-party advertisers and service providers also use cookies, web beacons, or other tracking technologies in advertisements and other messages displayed on or communicated through the Website. We do not have access to information that would confirm all uses of cookies, web beacons, or other tracking technology by our third-party advertisers and service providers.
Disclosure of Personal Information:
We do not sell, rent, or trade consumer Personal Information to third parties other than as described in this Privacy Policy or in support of our service offerings to customers and consumers. Our Dealership may disclose certain Personal Information as follows:
- To business partners, such as third-party service providers, agents, and affiliated entities in connection with the services that they perform for our, such as providing certain services necessary for the administration of this website and the provision of certain interactive functionalities. Please note that some of our agents and contractors are located outside of the country and, as such, are subject to foreign laws, including laws that may require disclosure to government agencies in those countries;
- To law enforcement agencies for the purposes of investigating fraud or other offenses; or
- To legal, financial, and other professional advisors or in connection with the sale or reorganization of all or part of its business or operations.
Except as provided above, our Dealership will not use or disclose Personal Information for purposes other than those for which it### Privacy Policy